Frequently Asked Questions

It's simple! Enter your car details on our website, and we'll provide you with a free, no-obligation offer. If you accept, we'll arrange a convenient time to inspect the vehicle, handle all the paperwork, and pay you — often on the same day.

Yes, absolutely. Our valuations are 100% free with no obligation. You're under no pressure to accept our offer.

We buy all makes and models — sedans, SUVs, utes, hatchbacks, vans, and more. Whether your car is in excellent condition or has seen better days, we're interested.

In most cases, we'll have an offer for you within 24 hours of receiving your details. Many offers are sent same-day.

No. We come to you. Once you accept our offer, we'll arrange a time that suits you for a quick inspection at your location — whether that's home, work, or anywhere else in Victoria.

You'll need proof of identity (driver's licence), proof of ownership (registration papers or certificate of title), and your bank details for payment. We'll guide you through the rest.

We pay via direct bank transfer. Once the inspection is complete and paperwork is signed, payment is typically processed the same day.

We service all of Victoria, including Melbourne and all surrounding regional areas. No matter where you are in the state, we can help.